O2 Academy Glasgow


Booking Tickets
From Thursday 1st January 2015 all Academy Music Group venues will be implementing a new system for booking accessible tickets.

Proof of disability will be required on each booking. One of the accepted forms of proof will be the Access Card. For more information on this card and details how to obtain one please click here. The Access Card informs providers quickly and discreetly about the support and facilities a person may require when attending the venue.

For non-Access Card holders a booking form can be obtained from the venue and must be returned via email or post with a copy of one of the following documents DLA (Disability Living Allowance) letter or equivalent (Christmas bonus letters are not accepted), recognised assistance dog card or evidence that the person is registered with severe sight impairments. Any sensitive information such as address and amounts can be blanked out.

All copies received will be securely destroyed once requirements have been obtained.

To book tickets for O2 Academy Glasgow:

You can book your standard ticket through: www.o2academyglasgow.co.uk or www.ticketweb.co.uk  Once you have purchased your standard ticket please contact the venue on 0141 332 2232 or mail@o2academyglasgow.co.uk between 12 noon – 5pm Monday to Friday and 10am – 2pm & 3pm – 5pm on Saturdays to discuss arrangements and organise your companion ticket should one be required.

Companion / Carer Ticket
This venue offers one free companion ticket this can be booked by contacting the venue directly. These can be limited in availability so please ensure you contact the venue as soon as possible to arrange.

Braille information sheets are available on request please email mail@o2academyglasgow.co.uk call 0141 418 3000

Arriving at the Venue
We recommend arriving at the venue 10 - 15 minutes prior to the doors opening. The door time will be stated on the tickets or confirmations. Please try to arrive at the venue no later than 60 minutes after the doors open.

On arrival please make yourself known to the venue security or staff and they will escort you to your reserved space and accommodate your requirements.

Accessible Area & Facilities
The wheelchair viewing platform is located in front of the sound desk facing the stage and can be accessed via the ramp.

The disabled toilet facility is located at the top of this ramp which you will be shown by security staff as they escort you to your reserved space.

The key for this is available on request from the staff at the Island bar, any member of the First Aid staff or Security.

This platform can accommodate up to approximately 5 wheelchairs with 5 stools.

There are also bench seats for customers who have trouble standing for lengthy periods of time or require walking assistance. They are located at either side of the viewing platform. Security or staff will escort you to your reserved space upon your arrival.

Bars & Service
The Island bar does not have a lowered section of bar counter top, but the side of the bar facing the access ramp does have the split hatch which is at an accessible height. Also, the customers either requiring wheelchair access or any walking assistance are given escorts into the premises by security, they will accommodate and ensure the bar staff are aware of their position and give them service.

Box Office
Yes, the box office does have an induction loop system, it is operational and the box office staff have instructions on how to use it. The box office is of an accessible height for wheelchair users.

The merch stall is accessible from the viewing platform via the House Right access ramp.

Strobe Lighting & Effects
Events may use strobes, stroboscopic lighting, smoke effects & pyrotechnics. On such shows signs are displayed. On shows with a higher than usual amount / level of this effect extra signage is displayed.

Transport & Other Local Information
The nearest rail station is Glasgow Central Station (08457 11 41 41), which is approx 700 metres up Eglinton Street and across the Glasgow Bridge.

Opening times are: 04:00-00:30 Monday – Saturday & 07:00 – 00:30 Sunday

The nearest tube station is Bridge St Underground, which is 150 metres away on Eglinton Street / Bridge Street. This also has a number of bus stops outside which service the greater Glasgow area.
Opening times are: 06:30 – 23:45 Monday – Saturday & 10:00 – 18:00 Sunday

The nearest bus stops to O2 Academy Glasgow are located approx 30 meters from the venue entrance for south bound and across the road for north bound services.
These are Bus Stops for the following services:
38/38A/N38; Easterhouse – City Centre
3; Milton – City Centre Circular
57; Auchenairn – City Centre
44Eaglesham – Knightswood (via City Centre)
45; Kennishead – City Centre

The nearest car parking facilities are at:
Bridge St Underground station car park.

Details of nearby accessible hotels, bars and restaurants can be found on: www.directenquiries.com

© 2012 Academy Music Group Limited - All Rights Reserved